FAQs

Our typical lead times for custom cabinet orders range from 4 to 8 weeks, influenced by the order’s size and complexity.

Smaller orders may be fulfilled more quickly, while larger, more intricate requests could extend the timeline to as much as 10 weeks.

We regret to inform you that we do not provide refunds for custom cabinet orders. Each cabinet is meticulously crafted to meet your unique specifications, making it impossible to resell or repurpose.

You will need a handheld screwdriver for the CMA fittings, hinges, drawer runners and handles. A hammer for the nails to fit the backs.

The contents may vary depending on the specific cabinet and options you have chosen. However, typically, the contents of components are panels, shelves, doors, drawers, hardware (such as screws and CAM fittings), and clear assembly instructions.

Yes, we do, depending on the size of the order.

Our cabinets come with a year’s warranty, ensuring you enjoy both confidence and tranquillity in your purchase. Should you experience any manufacturing defects or issues during this period, our dedicated customer service team is ready to assist you promptly and effectively.

Explore our exquisite collection to discover a cabinet that aligns perfectly with your vision. Each piece is bespoke and tailored to your specifications, allowing for personalized adjustments to the base designs showcased on our website.

Yes of course. Please go to our bespoke page and fill out the details on the form.

All our quotes are free, there are no charges or fees associated with receiving a quote from us.

We recognise that the process of ordering custom cabinets can be daunting, and we are dedicated to guiding you through each phase.

Should you have any inquiries or concerns regarding the ordering process, available cabinet styles, customisations, or any other aspect, please feel free to reach out to us via email. Your satisfaction is our priority, and we are here to assist you.

All the shelves come with the option of fixed or adjustable.

Adjustable shelves will sit on shelf pins for which there will be multiple shelf pin holes along the cabinet’s side panels.

All of our hinges and drawer runners have a soft-closing mechanism built into them.

Our standard doors feature flat panels, but you have the option to elevate your selection with our two shaker style designs.

 Should you desire alternative door styles, such as mirrored or sliding doors, please reach out to us via email prior to placing your order, and we will be pleased to provide you with a quote.

We can assign a member of our technical team to conduct a site survey if necessary; however, please be aware that this will incur an upfront fee. Please contact us for this option.

Certainly, we offer fitting and installation services. Please indicate your request in the comments section, and a member of our team will gladly provide you with a quote.

Our dedicated independent delivery service guarantees a secure journey to your home or workplace, where our professional drivers will assist you in bringing your items right to your doorstep. To read more about our delivery please visit our delivery page.